Returns, Refunds and Cancellations
For returns or problems, please call 1-877-352-4377 or EMAIL us. Returns must occur within 30 days from receipt of items and you must contact us for Return Authorization Number before returning your package; otherwise, your return may be refused.
Returned Duffels will incur a $20.00 restocking fee. Refund/exchange policy applies to resellable merchandise and Canadian orders only.
Items without tags are not resellable and therefore are not returnable. Misused or washed items are not resalable. Sorry, but we do not refund original shipping charges or pay for return shipping charges.
Dance Shoes can only be returned if they were only worn to try on and not danced in.
Custom made items (example Argyle dance socks, Custom Jackets/Vests) are not refundable.